This toothbrush is exceptional, the best I've used, with perfect craftsmanship and a pleasant feel. It has two buttons and well-designed light indicators, which I love. However, the seller's customer service is poor and misleading. I asked if they could declare a lower value on the package to avoid import duties when I ordered two toothbrushes, and they said they could. Despite this, the package arrived with the full value declared, and I had to pay significant import duties. This could have been avoided by splitting the order, which I didn't do because of the seller's misleading response. The seller shipped the order quickly, within 6 hours, and it arrived in the Netherlands in 5 days. I will order single toothbrushes in the future, which will result in the seller paying higher shipping costs per item and having a lower profit margin.