Shipment When you place an order, please choose a shipping method and pay for the order including the shipping fee(if the product is not free shipping). We will send the items within 3-7 days once your payment is completed.
Return We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Warrenty We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Feedback Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
A. We guarantee 100% authentic product images.
B. The default mail China Post.
C. Shipments in the fastest time.
D. Quality assurance of products qualified.
Shopping process:
Browse Successful -- Delivery -- Confirm receipt --Given 5 stars
\ / payment
Order ^ \
/ \ ^
Advisory Modify Shipping Not satisfied,return
\
Return Process
Note: We accept Alipay, West Union,TT.All majoy credit cards are accepted.
Through secure payment processor ESCROW.
RETURN EXCHANGES
\ /
Sumbit an online
application
/\
------------------------- --------------------------
/ \
Conform to the Don't conform to the
return rules return rules
/ \
Merchant agrees Merchant don't agrees
/ \
Buyer return Platform
/ intervention
SUCCESS / \
^ Business Buyer
^ responsbility responsbility
^ / \
^ Buyer return Failure
^-----------------------------------------------/
Dear friend:
Thanks for you shopping for us.
We will arrange shipment within 3 days after we got your payment and then
inform you tracking number.
you can track on:
17track or flytexpress
The parcel will delivered within 35 days in most country.
We will full refund you or reship if you still can not receive it within 60 days.
If you have any problem, please feel free to contract us first before open a dispute.
We will do our best to solve any problem and provide you with the best after-sale
service.
Your satisfaction and positive feedback is very important to us.
Enjoy your shopping in our store. :)
Best Regards.
Consistent With Description * * * * * 5 Star
Service Attitude * * * * * 5 Star
Delivery Speed * * * * * 5 Star
------------- With your support.We will do better! -------------
FAQ
how to buy an item with 'Buy Now'? buy now
how to use the shopping cart to place an order? place order
How do I pay for an order? pay order
How do I use my coupon? use coupon
How do I track my order? track order
Why did my payment fail? payment fail
Why did my order fail? order fail
How do I cancel an order? cancel order
How do I make a refund request? refund
|
|
