The package arrived with a small amount of damage on the side, but the product itself was undamaged and in good condition. I've used the drill, and it functions very well while operating silently. I appreciate the realistic drill-like mechanism for changing parts, and the weight of the drill gives it a sturdy feel. It's a very good product. If you want to drill gel nails effectively, avoid cheaper drills (around $10 or less) and choose something like this that actually performs.
