As described in the announcement. It comes a little deformed, but it's normal for transportation. It doesn't smell bad. The cushion you're wearing isn't very fluffy, but I 've put a blanket on it and fixed it. My cats are still in the process, but by putting the blanket with its smell they start to get in. Very happy with the purchase, ah! And he arrived two weeks earlier than expected. I didn't have to contact the seller.