Answers to some questions:

One: The smartphone cannot recognize your device:
1. Your smartphone can be connected manually via OTG (it will be automatically enabled for Huawei, Xiaomi, Samsung Honor);
2. If your smartphone system is Android 10/11/12, please uninstall the APP twice and install it 3 times. It sounds strange, but the effect is very good.
3. Keep your camera in "live view mode" or "video mode".

Note: Android phones do not support MediaTek CPU (if you are not sure what model your phone chip is, you can contact us)


Two: "Live View Mode" works very well but "Video Mode" displays a black screen:
The output frame rate should be set to 60 fps or below.

Install monitoring APP on your smartphone
Then download one of these apps:
1. USB Camera Pro (free application "USB Camera" for testing);
2.Camerafi live (free application "Camerafi" for testing);
3.qdslrd dashboard;
4. nextcamera (free);
Compatible with HDMI devices

Works with different HDMI ports:
Type A: Standard HDMI
Type C: Mini HDMI
Type D: Micro HDMI

Specification:

Video input format: 8/10/12-bit color depth
Video output mode: YUV, JPEG
Video output resolution: Output resolution 1920×1080@60Hz

Input cable length: ≤15 meters, AWG26 HDMI standard cable
Working current: 0.4A/5VDC
Operating temperature range: (-10 to +55℃)
Product size: 59x27x13 (mm); cable length is about 18cm

Features

* Support input resolution up to 3840×2160@30Hz;
* Support output resolution up to 1920×1080@60Hz;
* Support 8/10/12-bit color depth;
* Supports input transmission distance up to 15 meters when using standard AWG26 cable (1080P and below resolution);
* Supports most capture software, such as VLC, OBS, Amcap, POTPLAYER, etc.;
* Supports Windows, Android and Mac OSLinux;
* Complies with USB video UVC specification; no external power supply required, compact and easy to carry.

* USB3.0 high-speed transfer port makes it easier to own live PS4, Xbox One and Switch devices.

* In addition, there is no driver or external power supply, easy operation, real-time preview, and video recording directly to the hard disk without delay.

This USB capture card can capture both HDMI video and HDMI audio at the same time. It can transmit the video signal to a computer or smartphone for preview and storage. The HDMI audio and video capture card is suitable for life games, recording, editing and transmitting games, and it is no problem for outdoor and indoor live broadcasts; it is suitable for high-definition collection, teaching recording, live broadcast recording, medical imaging, etc. Makes live streaming, sharing and recording quick and easy.

Notes

1. The size of the manual measurement may have some error, it is within the range of ±1 cm, the actual size shall be subject to the actual object.
2. Due to different lighting and shooting conditions, the color of the image may differ from the actual product. Please refer to the actual product.

About Working Time

Due to the different working time in each country, there will be a delay in communication, but messages will be replied within one workday.
If you have any question about product, please feel free to contact us. We try to provide you the Best Customer Service.

About Shipment

We will send out orders within 3 workdays. The delivery time will vary according to different countries and will be affected by weather, public holidays and so on. If you don't receive the order in the estimated time, please contact us.