U.S. buyer attention:
The areas where the US warehouse does not deliver goods are: Hawaii, Alaska, Puerto Rico, Guam and other US overseas territories. And the military address.
Spanish buyers attention:
if your address includes following postal code please do not choose the Spanish warehouse.
The zip code starts with 51/52/07/35/38/28.
Overseas warehouse cannot be delivered.
Note:
Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!
Please allow 1-2cm measuring deviation due to manual measurement.
1x Stove
1x Charcoal Tray
1x Net Lifter
1x Net
1. All items will be double checked and well packed before sending. Items will be dispatched within 3-7 business days after customers pay the order. Because we have thousands of order everydays. We need to arrange shipment one by one. We will send the products to you ASAP.
2. We only ship to Confirmed order address.Your order address MUST MATCH your shipping address.
3. It usually takes about 20-60 business days for delivering the parcel to the destination (for remote areas, it may take a little long). Meanwhile, you can choose DHL/EMS/FedEx Express to shorten the shipping time if you need the order urgently.
4. If you do not receive the order within 60-90 business days, please feel free to contact us before leaving negative feeback, we will do our best to help you to resolve the issue.
1. If you are not satisfied with the item when you receive it, please return it within 10 days for a replacement or money back. Please contact us before you return it.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number and specific reason for the return.
3. We will refund you full money, upone receipt of the item in its original condition and packaging with all components and accessories include.
4. If the item is damaged during transport or cannot be used normally, please contactus the real photos of the items and we will give you a better solution.
We maintain high standards of excellence and strive for 100% customer satisfaction! Your satisfaction is our first priority!
If you receive the order and it is in good condition, we would be grateful if you would leave 5-Stars Positive Feedback for the transaction.
Otherwise, we would be grateful if you would contact us before leaving 1-Star to 3-Stars Feedback, we will take pleasure to provide a satisfactory solution.
