About Shipping:
Normally, we will send the items within 2-3 business days once your payment is completed. If it is promotion day, we will dispatch the cargo within five days. Usually, after we dispatch, the express system takes 2-3 working days to update online.
Normally, the free shipping parcel can be delivered in 6 weeks. If you do not received your parcel in time, please kindly advise us, we will track the parcel.
Returns & Warranty:
1. 12 months warranty, please rest assured to buy.
2. If the item is defective, please notify us within 3 days after receiving it. Much appreciated if you can communicate with us instead of opening dispute.
3. If it is non-artificial damage within 12 months, you can still send it back to us. We will send you a replacement after receiving the defective one.
Feedback:
Your satisfactory is our ultimate goal and your feedback can push us to go further.
If you satisfy with our products and our service, please kindly leave us 5 stars feedback.
If you are not satisfy with our products, we request that you contact us immediately BEFORE you give us neutral or negative feedback so that we can satisfactorily address your concerns.
Working hours:
Monday-Saturday: 9:00AM-18:30PM
Notice: Any time is available, we are trying to service you at any time for your convenience as we can.
