Support
Return of goods
Unfortunately, we cannot exchange items at this time, but you can request a refund for an existing order. Almost all items can be returned for a full refund within 30 days of receiving your order. Exceptions include:
Items that cannot be returned:
- Garments that have been worn, washed, or damaged after delivery, or that have had tags or hygiene stickers removed.
- Medical and personal care products.
- Some free gifts.
- Some personalized products.
- Some underwear.
Unfortunately, we cannot exchange items at this time, but you can request a refund for an existing order. Almost all items can be returned for a full refund within 30 days of receiving your order. Exceptions include:
Items that cannot be returned:
- Garments that have been worn, washed, or damaged after delivery, or that have had tags or hygiene stickers removed.
- Medical and personal care products.
- Some free gifts.
- Some personalized products.
- Some underwear.